Customer Testimonials

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Google Jul 5, 2024

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Google Jun 23, 2024

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Google May 23, 2024

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Google May 21, 2024

I brought my ford f-150 in because the screen was black and needed to have the APIM replaced. I was told the part would take 2 business days to come in and would be installed the same day it came in. So I left it there until the part came in. The day after my appointment to inspect the problem I received a call around 3 PM letting me know the part arrived early and was installed and my truck was ready for pickup! I was very pleased that it was done quickly and is now working great!

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Google May 15, 2024

Good response to all issue found during process would recommend this dealer over some other I have used prior.

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Google Apr 29, 2024

The staff are very helpful

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Google Apr 27, 2024

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Google Apr 26, 2024

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Google Apr 22, 2024

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DealerRater Mar 26, 2024

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

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Google Mar 22, 2024

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Google Mar 11, 2024

Sales person was knowledgeable, polite, and helpful. Sales managers were the same, as well as responsive and fair-minded.

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Google Mar 8, 2024

I've been going here for years and enjoy the fact that the staff are available and attentive yet not pushy.

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Google Feb 28, 2024

Upon arrival, Jose greeted me and asked if I needed assistance. He was very thoughtful and patient with my situation, and did everything possible to accommodate my financial circumstances at the time. Jose was very honest and supportive throughout the entire process and I’m very thankful for my experience at this location. Jose is beyond great! I recommend him to anyone looking for a new set of wheels! 🙂

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Google Feb 14, 2024

We bought a new Expedition from Jose and we couldn’t have been happier. We are a Ford family and will buy out of state and have shipped or travel down to southern CA for the best price. He wasn’t pushy but eager and excited. It was a pleasure working with him and I love my new car!

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Google Feb 3, 2024

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Google Dec 24, 2023

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Google Dec 17, 2023

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Google Dec 15, 2023

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Google Dec 15, 2023

These guys are nice and responsive. In particular Chris in the service department is very knowledgeable and takes the time to explain things.

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Google Nov 4, 2023

Prompt service, explained everything clearly, easy scheduling

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Google Oct 25, 2023

Employees very professional and knowledgeable.

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Google Oct 23, 2023

They have it very well set up with a person who does appointments -that does intake of customers that may have any mechanical concerns and normal mechanical car maintenance.

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Google Oct 22, 2023

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Google Oct 5, 2023

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Google Sep 23, 2023

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Google Sep 22, 2023

Fast service and the staff were courteous and professional

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Google Sep 19, 2023

The service team was very caring. they finish my car sooner then stated. My service advisor Anthony kept me updated on everything. Made sure he check my warranty to make sure everything was covered.

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Google Sep 16, 2023

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Google Sep 16, 2023

Extremely helpful very reliable and fast very knowledgeable extremely polite will go again for future services

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Google Sep 12, 2023

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Google Sep 8, 2023

Great service experience as always! Love the pick up and delivery service.

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DealerRater Sep 6, 2023

All Star Ford went above and beyond with helping me finding the right truck. I won’t use anyone else from here on out.

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Google Sep 3, 2023

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Google Sep 1, 2023

I have no complaints. The staff, salesmen were helpful and informative.

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Google Aug 31, 2023

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DealerRater Aug 29, 2023

Friendly and they were able to get my van delivered to my home on time!

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DealerRater Aug 28, 2023

He was great , That's the reason why we probably bought the truck, Is good customer service.

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Google Aug 28, 2023

All Star Ford did a great job in responding to a service recall on my Ford Fusion front brakes lines. They picked the car up from my home and had it back that day with all the work done. Great job!

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DealerRater Aug 27, 2023

Lewis Kandel is great to work with! I appreciate his honesty and how hard he works for us.

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Google Aug 25, 2023

I have been to many ford dealerships as I always owned a ford. This is the best one by far! The staff us amazing and extremally helpful. They really care about your experience!

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Google Aug 24, 2023

Allstar Ford is the best in the Bay Area. They were extremely helpful and made it easy to find the truck I wanted. Highly recommended!

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DealerRater Aug 18, 2023

We experienced various problems starting with the service appointment, then the air conditioner stopped working and then the wire harness, but the problems were resolved.

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DealerRater Aug 15, 2023

All Star Ford provided Excellent customer service and work on my vehicle. I always enjoy going here

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DealerRater Aug 13, 2023

They are great I am for sure. Going to buy more vehicles off them in the future. When you buy a new vehicle off them they make you feel like family. Thank you guys so much. I love my new Maverick.

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Google Aug 13, 2023

(Translated by Google) Good (Original) BUen

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DealerRater Aug 10, 2023

Helpful and friendly. Took care of my car on time. Sent reminders of my appointment.

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DealerRater Aug 9, 2023

First time that my car was done in an hour. WilliamsIII listened to my needs and delivered.

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DealerRater Aug 8, 2023

There were five recalls on my F250. Four were completed and they delivered my truck back to me waiting on the part for the fifth. They are also picking it up and returning it to me when the fifth does come. This is an awesome dealership, and the service is tremendous.

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DealerRater Aug 7, 2023

Is great 👍 excellent sell person ty for ur help my grand baby she was very happy

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Google Aug 7, 2023

GREAT! Got both truck and escape in and out fast.

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Google Aug 6, 2023

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Google Aug 6, 2023

Everything was excellent everybody was very attendant Mauricio very good person thanks for everything car works good now

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DealerRater Aug 5, 2023

All good, all the time. Danny our salesman was especially helpful. Finance staff was also very helpful in explaining legal and financial documents and information.

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Google Aug 5, 2023

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Google Aug 5, 2023

Called and made an appointment for a service. They took it in on time and done in less than an hour. Great job and great work

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DealerRater Aug 4, 2023

Excellent customer service! Very helpful and informative I got all my questions answered in a timely manner.

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DealerRater Aug 4, 2023

Anthony is very helpful in providing me update while I choose to wait at the lounge. Also accessories store staff is very helpful in checking my points to apply my purchases. Thank you!

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DealerRater Aug 3, 2023

As usual, Austin did a wonderful job. I had a few recalls taken care of in my wireless charger was not working.

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DealerRater Aug 3, 2023

Mauricio Rochin helped me out with my Transit Connect on my 100,000 miles service and he was very professional and respectful, the process was super nice.

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Google Aug 3, 2023

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DealerRater Aug 2, 2023

Jose helped me out a couple weeks prior in my search for a specific truck model. When it came in he reached back out to me and after weeks of shopping, this was the truck for me.

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DealerRater Aug 1, 2023

Muy buen personal Jose Hernández save tratar muy bien alas personas muy amable sin duda

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DealerRater Jul 31, 2023

Jose Hernandez was incredible. Communicated with me every step of the way. Friendly and helpful. very respectful. Chris, in finance, was very nice. The only drawback for the entire experience was how long it took. I arrived at noon, spoke with Jose and did a test drive. Jose even filled the gas tank on the test drive! we got back by 12:45 and I didn't leave to go home until close to 3:00. I don't know why the paperwork took so long since I wrote a check for the vehicle. All in all, a good experience - beautiful and clean ...

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DealerRater Jul 31, 2023

All Star Ford is a great dealership. They actually seemed to be interested in my business and continued loyalty, unheard of today!

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Google Jul 31, 2023

l came into all star Ford to Do a Build of a new 2023 mustang that I want jhosseline helped us and she was great amazing service

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Google Jul 30, 2023

The staff are very friendly and they're willing to help out. Definitely recommend this place.

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Google Jul 28, 2023

5 star. Thank you.

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DealerRater Jul 27, 2023

I'd done my homework before I went in. So I was grateful that the process didn't take all day. It still took about 4 hours but it was a lot quicker and I got the car that I was looking for so thank you to Jose and the rest of the team at All Star Ford.

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Google Jul 27, 2023

Great!

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DealerRater Jul 26, 2023

All Star Ford has always made my maintenance needs stress free with their attentive customer service.

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Google Jul 26, 2023

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Google Jul 26, 2023

I pushed back the time for my oil change twice and they still got me in. They were quick and efficient.

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Google Jul 26, 2023

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Google Jul 25, 2023

The service department got us right in, took care of the needed services, updated recalls we weren't even aware of. Great job in the service department.

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Google Jul 24, 2023

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Google Jul 24, 2023

Always excellent service. Austin is a great asset to your company. Hold on to him.

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Google Jul 23, 2023

Completely satisfied with my Service Representative and the Service Department at All Star Ford.

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Google Jul 23, 2023

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Google Jul 21, 2023

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Google Jul 19, 2023

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Google Jul 19, 2023

They check to make sure customers are happy

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DealerRater Jul 17, 2023

The customer service is great so far everyone that has helped me has been very attentive and helpful

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DealerRater Jul 17, 2023

Jose was great! He was knowledgeable about the vehicle I was looking at and understood my needs. he was super friendly, and I would work with him again any day!

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DealerRater Jul 17, 2023

MAURICIO was the first person I encountered he greeted me and went right to the problem. the best part another customer came in that person was acknowledged he was told i will be with you in a minute.

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DealerRater Jul 17, 2023

Frank made sure to stay in contact and had my truck ready early and done right.

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Google Jul 17, 2023

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Google Jul 16, 2023

Thank you so much to Danny Corbett! Humble and personable! Ty so much for working hard to get me financed! I appreciate the happy service 😊

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DealerRater Jul 14, 2023

Service Advisor Anthony is excellent. He was very informative, communicated with me every step on what was being done and and the time frame the vehicle would be done. The technicians that worked on my truck were excellent and did a great job repairing the issues. I will definitely be bringing my truck back to All Star Ford.

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DealerRater Jul 14, 2023

Me service was extremely fast and the the gentleman in the front, Austin, was very pleasant. I am very happy with me services I’ve had at All-Star Ford.

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DealerRater Jul 13, 2023

I discovered that my email was typed wrong by Ford for the Rewards Card from the beginning, so I don't know if I have ever received rewards on my vehicle repairs which totaled thousands of dollars. My husband got his truck rewards points. Also the repair was to replace the inside rear view mirror and I have to take it back for a second time because it is stuck and won't move. Does anybody double check their work or other's work? Thirdly, there is a 2,000 point rewards offer for a new battery and I got a new ...

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DealerRater Jul 12, 2023

Great Tech and Anthony was extremely helpful and the service was quick and they didn’t sell me things I didn’t need.

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DealerRater Jul 11, 2023

Good fast everyone was helpful and it needed some tlc but everything was working well in the morning there

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Google Jul 11, 2023

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Google Jul 10, 2023

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DealerRater Jul 9, 2023

I always feel valued. I never feel like I am a burden to their workload. The service via the app wasn't super thorough, but Frank was able to adjust my request according to how I explained my concerns. I needed my brakes inspected before my trip to Tahoe. I appreciate the help I get from this dealership!

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Google Jul 8, 2023

Everyone is always kind, courteous and willing to work out the best deal possible. They always explain exactly what they're going to have done to my car, and usually have a good estimate of cost and time. I've worked with Andrew, Ricky, Frank and Jim (all in the service department) numerous times over the years and each is personable and always do the best they can by me.

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DealerRater Jul 5, 2023

Jose did a great job with working with our needs. We will be back in a few years to get the GT model.

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Google Jul 5, 2023

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Google Jun 26, 2023

Nick C. And Sean C. are so helpful and thorough. Thank you, Team at All Star Ford!


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